If your pet dies and you do not want to wait until the next business day, you can call us at 515-494-5574. At that time, we can either dispatch staff to come to your house or you can schedule a time to meet with our staff at our facility for you to bring your pet to our care. Please know that our staff is also home with their families and it will take them a few minutes to reach our facility.
Our team members do make in home removals, there is an additional fee above and beyond the cremation or burial fee.
Note: Unless it's an emergency or a very large animal, most pet parents are comfortable with waiting until the next business day. Our care team will gladly guide you on how to care for your pet in the interim.
